Tie and Pocket Scarf Men

Returns & Exchanges Policy

At Makandal creation, we want you to love every piece you receive. If you’re not fully satisfied with your purchase, we’re here to help with easy returns and exchanges.

1. Eligibility

• You may request a return or exchange within 7 days of receiving your order.

• Items must be:

  • Unworn and unwashed

  • In their original condition

  • With all tags, labels, and packaging intact

2. How to Start a Return or Exchange

1. Email us at makandalcreation@gmail.com with your order number and the item(s) you’d like to return or exchange.

2. We’ll send you return instructions and the return address.

3. Pack the item securely and ship it back to us.

4. Once received and inspected, we will:

   • Send your exchange (if requested and in stock), or

   • Process your refund to the original method of payment.

3. Return Shipping Costs

• Customers are responsible for return shipping costs, unless the item is damaged, defective, or we made an error with your order.

• Original shipping fees are non-refundable.

4. Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item:

• Contact us within 7 days of delivery at makandalcreation@gmail.com with photos of the product and packaging.

• We’ll prioritize a replacement or full refund, including shipping where applicable.

5. Non-Returnable Items

For hygiene and quality reasons, the following items are non-returnable:

• Final sale or clearance items

• Used, worn, or altered items

I'm a great place to add more information about your product, such as sizing, material, care, and cleaning instructions. This is also a great space to highlight what makes this product special and how your customers can benefit from this item.